Privacy Policy

We collect information you provide directly when you create an account, start a book, or contact us. This includes your email address, name, and any story details you enter in the guided studio.

When you make a purchase we collect billing information through our payment processor (Stripe). We never see or store your full card number — only the last four digits and billing address Stripe sends us.

We automatically collect standard server log data (IP address, browser type, pages visited, timestamps) and use cookies to keep you signed in and to improve the site.

Uploading a reference photo is entirely optional. When you do, the image is used only to help illustrate the main character of your book to resemble a real person.

• We do not train any AI model on your photos.
• We do not sell or share your photos with third parties.
• Photos are retained only as long as needed to complete your book, then deleted from our servers.
• The illustration we produce is an original artwork inspired by your photo — not a copy, filter, or trace of it.

• To create, personalise, print, and deliver your storybook.
• To process payments and send order confirmations.
• To send you transactional emails (order updates, shipping notifications).
• To respond to support requests.
• To improve and protect the service — analysing usage patterns and preventing abuse.
• To send occasional product news and offers (you can unsubscribe any time from any marketing email).

We share your information only with service providers who help us operate Bibblin, and only to the extent necessary:

• Stripe — payment processing.
• Lulu — professional book printing and fulfilment; we share your shipping address and book files.
• Google Cloud — cloud infrastructure, AI text and image generation.
• Clerk — account authentication.
• Resend — transactional email delivery.

We do not sell your personal data to advertisers or data brokers.

We keep your account information and book library for as long as your account is active. You may delete your account at any time by contacting hello@makestorybooks.com, after which we will remove your personal data within 30 days (except where we are required to retain certain records for legal or accounting purposes).

We use industry-standard encryption in transit (HTTPS/TLS) and at rest. Access to production systems is restricted to authorised personnel. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

Bibblin is a service for adults who create books about or for children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data without parental consent, please contact us and we will delete it.

Depending on where you live you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise any of these rights, email us at hello@makestorybooks.com.

If you are in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, notify you by email or with an in-app notice.

Questions about this policy? Email hello@makestorybooks.com or write to NexAige LLC, the company behind Bibblin.